Asset Management Property Maintenance (AMPM) Ltd – www.ampm.uk.com
Statistics
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- Staff
- Services
- Service System
- Statistics
Calls taken and made :
230,000 per annum
Missed calls :
Average 20 per month (Mainly through testing)
Time to answer calls :
Within 3 rings
Orders raised :
51,300 per annum
Communication of orders :
By email
Communication of “3 Hr Response” orders :
By telephone and email
Orders chased to completion :
100%
Calls per order :
Average 4.45
